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3123356 - Install on Linux on IBM Power Systems in little endian (ppc64le)

Symptom

You are installing new SAP Netweawver 7.5 AS JAVA system on Linux on IBM Power Systems in Little Endian (ppc64le) mode, and get below error in sapinst.log

ERROR 2021-11-18 23:05:29.020 (root/sapinst) id=nw.processError errno=CJS-30023
Process call '/usr/sap/<SID>/<Instance>/exe/jstart pf=/usr/sap/<SID>/SYS/profile/SID_<Instance>_hostname -file=/usr/sap/<SID>/<Instance>/exe/startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_<Instance>.log.

ERROR 2021-11-18 23:05:29.768 (root/sapinst) id=controller.stepExecuted errno=FCO-00011
The step runBootstrap with step key |NW_Java_CI|ind|ind|ind|ind|0|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|javaconfig|0|runBootstrap was executed with status ERROR (Last error reported by the step: Process call '/usr/sap/<SID>/<Instance>/exe/jstart pf=/usr/sap/<SID>/SYS/profile/SID_<Instance>_hostname -file=/usr/sap/<SID>/<Instance>/exe/startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_<Instance>.log).

Check jvm_bootstrap.out in /usr/sap/<SID>/<Instance>/work, you can see below error regarding OS platform:

com.sap.engine.lib.config.api.exceptions.ClusterConfigurationException: Cannot get VM Parameters. The VM vendor [sap] or OS platform [linuxppc64le] specified are not valid or supported.
 at com.sap.engine.lib.config.impl.jvm.AbstractParameters.init(AbstractParameters.java:181)
 at com.sap.engine.lib.config.impl.jvm.MemoryParametersImpl.<init>(MemoryParametersImpl.java:39)
 at com.sap.engine.lib.config.impl.jvm.JVMParametersHandlerImpl.<init>(JVMParametersHandlerImpl.java:66)
 at com.sap.engine.lib.config.impl.ConfigurationLevelImpl.getJVMParameters(ConfigurationLevelImpl.java:781)
 at com.sap.engine.lib.config.impl.ConfigurationLevelImpl.getJVMParameters(ConfigurationLevelImpl.java:806)
 at com.sap.engine.bootstrap.SynchronizationInfoImpl.getInstanceData(SynchronizationInfoImpl.java:736)
 at com.sap.engine.bootstrap.SynchronizationInfoImpl.collectSynchronizationData(SynchronizationInfoImpl.java:169)
 at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:301)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:162)
Caused by: com.sap.engine.frame.core.configuration.NameNotFoundException: Configuration [linuxppc64le] not found in [cluster_config/system/instances/IDxxxxxxx/cfg/jvm_params/sap] 


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Environment

SAP Netweawver 7.5 AS JAVA system on Linux on IBM Power Systems in Little Endian (ppc64le)

Keywords

Linux, IBM Power,  little endian, ppc64le, runBootstrap, The VM vendor [sap] or OS platform [linuxppc64le] specified are not valid or supported, Configuration [linuxppc64le] not found, little endian , KBA , BC-INS-JCI , Java component inst. / jload jmigmon, jsizecheck , Problem

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