SAP Knowledge Base Article - Preview

3123273 - Enabling SRTP in SAP Contact Center

Symptom

  • Customer wants to enable SRTP in their landscape
  • They are not able to find the documentation to do so

    Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Secure Real-time Transport Protocol, RTP-related settings, codec, secure RTP , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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