SAP Knowledge Base Article - Public

3122623 - [Onboarding] Error Occured in step:Update Internal Hire - Validate HRIS data for User

Symptom

When you initiate an Onboarding for new hires from RCM, you see the below error in BPE Process tile for the candidate process.


Validate HRIS data for user.
Error in saving the HRIS request for the internal hire: status:(ERROR) msg:(User XXXX has invalid values for these fields: [employmentInfo.custom-date2])

Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

1) Initiate ONB for Candidate
2) Go to BPE Process tile and verify the error

Cause

Improper mapping in Recruit to Hire data mapping page with respect to First Company Entry Date

Resolution

Verify the First Company Entry Date entity mappings defined in Recruit-to-Hire (to what start-date it is mapped - Job Requisition/Job Application).
Accordingly whether that field has custom-date2 value during Initiate Onboarding.

You need to Maintain the custom-date2  value in the Job Req/ Job Application which is mandatory.

Keywords

Validation error, Onboarding, BPE Error, BPE Process , KBA , LOD-SF-OBX-BPE , BPE Process Flow , How To

Product

SAP SuccessFactors Onboarding 2111