SAP Knowledge Base Article - Public

3122609 - "Failed to upload because of an error in the plugin service" error when importing data from S/4hana CDS view in SAC

Symptom

  • When trying to create a model based on import data connection to S4HANA, the following error message can be seen:
    ""XYZ Query has failed to upload because of an error in the plugin service."

  • After expanding the error message for more details, the following error appears:
    "The following error message comes from the external data service: status: 500 body: 500 Connection Timed Out"

Environment

  • SAP Analytics Cloud (Enterprise) 2021.20.10
  • Import Data Connection to SAP S4HANA

Reproducing the Issue

  1. Logon to SAC.
  2. Attempt to create a new model based on S4HANA Import Data Connection.
  3. In the query builder section, pull all the available dimensions and measures. 
  4. Notice that the import fails with the error message.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Keywords

import, sac, s4hana, failed, upload, query, plugin service, time, out, job , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0