SAP Knowledge Base Article - Public

3121760 - "Cannot load tile" for app "Release Billing Proposals" in FLP home group after upgrade to SAP S/4HANA Cloud 2111

Symptom

In previous SAP S/4HANA Cloud releases, end users added tile "Release Billing Proposals" in the Fiori Launchpad´s "Home" group.

After the upgrade to 2111, this tile shows error "Cannot load tile".

Environment

  • SAP S/4HANA Cloud

Cause

The tile for "Release Billing Proposals" was re-created for release 2111, generating a new Tile ID.

Therefore, personalized tiles referencing this app point to the old Tile ID, which no longer exists, causing the error shown in the FLP home group.

Resolution

End users must switch to "Edit" mode in their Fiori Launchpad, delete the affected tile and re-add it from the Fiori Launchpad´s App Finder.

Keywords

KBA , PS-FIO-REV , Fiori UI for Project Systems-Revenues and Reso. Rel. Billing , Problem

Product

SAP S/4HANA Cloud 2111