SAP Knowledge Base Article - Preview

3121643 - E-Verify case creation failure occurs when new hire uses a Georgia, USA state Drivers License

Symptom

  • When the hiring manager or corporate representative completes Section 2 of the USCIS Form I-9, they are unable to submit the case to E-Verify when a new hire uses a Georgia (GA) state Drivers License
  • E-verify case creation is failing when this data is copied from I9


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Environment

  • SAP SuccessFactors Onboarding
  • E-Verify

Keywords

KI2111, OBX-20304, GA, GEO, state, drivers license, e-verify, everify, verify, error, fail, cannot submit case , KBA , LOD-SF-OBX-EVF , Compliance 2.0 for i9 and everify , Known Error

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