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3121381 - How to handle multibyte OS error message when backup is done using utf8 character set - SAP ASE

Symptom

Under the below conditions, OS error message that Backup Server gets will be unreadable.

  • Display Language is set to Japanese
  • Character set for ASE Server is configured as UTF8
  • Character set for Backup Server is configured as CP850

If dump database command receives OS error in Japanese, you need to perform additional steps to output the Japanese OS error message correctly.
For example, the below "error number 112" is OS error message that means "There is not enough space on the disk".
But Japanese message is unreadable.

(sample)
Backup Server: 4.165.1.2: Using numzones of 3 for device C:\temp\testdb.dmp.
Backup Server: 4.165.1.3: Using archcnt of 1 for device C:\temp\testdb.dmp.
Backup Server: 4.165.1.4: Using dbdevcnt of 2 for device C:\temp\testdb.dmp.
Backup Server: 4.166.1.4: Using pagesize of 16384 bytes for device C:\temp\testdb.dmp.
Backup Server: 4.188.1.1: Database testdb: 7718 kilobytes (1%) DUMPED.
Backup Server: 4.141.2.22: [5] The 'WriteFile' call failed for database/archive device while working on stripe device 'C:\temp\testdb.dmp' with error number 112
(テ「fテ「Bテ「Xテ「Nテゥ笊氾・テイツャテゥ笊堙ッツセテゥツステケ笊テェツオテゥツャテゥテ。テゥテ榲ゥ笆・ゥ笊」テゥツアテシ).
Refer to your operating system documentation for further details.
Msg 8009, Level 16, State 1:
Server 'SW1', Line 1:
Error encountered by Backup Server.  Please refer to Backup Server messages for details.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0
  • Platform: Windows

Keywords

"error number 112", unreadable, mojibake, Japanese , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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