SAP Knowledge Base Article - Public

3121025 - Latest Home Page Dismiss / Remind Me Tomorrow actions have an error when in proxy mode

Symptom

  • There's an unclear error message on the latest home page. As a proxy user viewing the latest home page as another person, you can't choose the Dismiss or Remind Me Tomorrow actions for a card.
  • That's intentional, but the error message you see when attempting these actions is unclear. 

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Proxy as another user
  2. and try to perform a Dismiss / Remind Me Tomorrow action on a Latest Home page engagement card
  3. and there will be an error from the server.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Cause

As a proxy user viewing the latest home page as another person, you can't choose the Dismiss or Remind Me Tomorrow actions for a card.

Resolution

We are aware of this issue and are working on resolving it as part of WEF-19462 to improve the error message.

Keywords

KI2111, WEF-19462, 2H 2021, b2111 , KBA , LOD-SF-PLT-LHOM , Latest Home Page , Known Error

Product

SAP SuccessFactors HXM Suite all versions

Attachments

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