SAP Knowledge Base Article - Public

3120876 - Error in Compensation: There is already another record with the same start date. - 2H 2021

Symptom

While trying to update compensation information system throw error "Error in Compensation: There is already another record with the same start date."

Environment

SAP Successfactors Employee Central: Compensation information 

Reproducing the Issue

Issue is reproducible during internal hire or Compensation information insert from take action.

Resolution

A fix for this issue is confirmed for b2111p7 (Preview 01 Dec and Production 03 DEC). 

Workaround: 2 potential workarounds for this issue:


1. When updating the users data via Take Action, only select either Job Information or Compensation Information. By only selecting one, the error will not be encountered.

2. The other workaround is to disable any cross portlet rules between jobInfo and compInfo that are set onSave on Job Information.

Keywords

Error in Compensation ,There is already another record with the same start date,Internal hire,INC1251907, 2H 2021,KI2111, CS20210002376819, ECT-186622, PTCH-37483



, KBA , LOD-SF-EC-CMP-RUL , Business Rules , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-EC , Employee Central , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Known Error

Product

SAP SuccessFactors HXM Core 2111