SAP Knowledge Base Article - Public

3120642 - S/4HANA Cloud 2111: Blank tiles in FLP classical home page

Symptom

When loading the Fiori Launchpad, tiles are loaded but only the frames/outlines are visible. The text and icons are missing from the tiles, so they appear blank to user.

Issue occurs when user has "one group at a time" display mode for the classical Fiori Launchpad home page.

Environment

S/4HANA Cloud 2111

Cause

This is a known issue under research.

Resolution

As a temporary workaround, it is possible to have end users set the display mode of the launchpad to "Show all content". 

  1. Open Fiori Launchpad 
  2. User Menu > Settings > Home Page, select Show all content.


See Also

SAP Help - SAP Fiori Launchpad for SAP S/4HANA Cloud  - Manage Launchpad Settings

KBA 3121162 - S/4HANA Cloud 2111: Unable to load groups in Fiori Launchpad

Keywords

 MI2C-2632 , KBA , CA-FLP-FE-COR , SAP Fiori Launchpad Frontend Core and Services , Problem

Product

SAP S/4HANA Cloud 2111