Error encountered when turning on Virtual checkbox in Class > Agenda > Edit Time slot. You may get an a popup box saying just "Error" or the following Error:
Error message = Request processing failed; nested exception is com.successfactors.learning.business.scheduledoffering.service.api.ScheduledOfferingServiceException: An error has occurred: org.springframework.web.client.RestClientException: Connection pool shut down<br>Ticket No = 2014<br>ErrorFingerprint [exceptionRootCauseTag=dee40fe76738b851f744ddd0d2cc351e88afb1da, exceptionStackTraceTag=83279f35fead1bc05215e967809414efa46daee0]<br>Timestamp =
The issue has primarily been raised for Microsoft Teams but it has not been identified if it is teams specific.
SAP SuccessFactors Learning
Reproducing the Issue
- Login LMS Admin
- Recent > Class ID 123459 > Agenda > Edit the first time slot
- Turn on Virtual option >Select VLS config > Click Save
- See a blank error pop-up
This is an known issue already being investigated by SAP Engineering team.
CS20210002363316, INC1216741, VLS, teams, zoom, skype, LMS, Learning, Class, slot , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Bug Filed