SAP Knowledge Base Article - Public

3119538 - Shift-Clicking to Select Multiple Dates in Calendar does Not Affect Start and End Dates of Appointments

Symptom

You are working with calendar and notice that when you select multiple dates (using shift in keyboard) this does not affect the start and end dates of your appointments created.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open the Calendar work center.
  2. Select the Week or Month view.
  3. Select a date.
  4. Shift click in other date (making it a multiple date selection).
  5. Click in the + icon and select Appointment.

You notice that your selection of dates does not reflect what you see in the popup for creation of the appointment; start and end dates do not match your shift-click selection.

Cause

Shift-clicking scenarios are not supported in calendar.

Resolution

This is the system current standard behavior.

If you need this functionality urgently you may contact the SAP Customer Experience Services as follows:

a) If you are a partner: please use cloudsolutionpartner@sap.com <mailto:cloudsolutionpartner@sap.com> or the Partnerfinder.

b) If you are a customer: please use the little blue box “Contact Us” shown on the very right-hand side of https://www.sap.com/services/innovation.html choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Note: The services of the SAP Customer Experience Services will be charged as packaged services based on fixed prices.

Keywords

Calendar ; Shift-Click; Shift ; Shift Click ; Start Date ; End Date ; Appointment ; , KBA , LOD-CRM-CAL , Calendar Control , How To

Product

SAP Cloud for Customer core applications 2105