SAP Knowledge Base Article - Public

3119299 - Unable to add a user as a Calibration Session Owner

Symptom

A user does not appear in the search results when trying to add as a Calibration Session Owner.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Calibration

Reproducing the Issue

  1. Manage Calibration Sessions > Basic Info
  2. In "Session Owner", search for the user and get “There were no results”

  1. The user cannot be added as a “Session Owner”.

Cause

The Status of the user is Inactive or terminated on the System.

"Calibration Session Owner Search" will not allow to search for terminated or inactive session owners on the system.

The system checks for the user’s status and if it is terminated or inactive anywhere on the system it will not allow the user to be added as a session owner.

Resolution

Make a correction to the affected user’s data and activate the employment status system wide.


Note: User’s Employee Central status and UDF status will take priority over the user’s Employee Profile status.

Keywords

Session Owner, SF, Success Factors, Cal, SFSF, username, people tab, , KBA , LOD-SF-CAL-EP , Calibrating with Employee Profile , Problem

Product

SAP SuccessFactors HXM Core 2105

Attachments

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