SAP Knowledge Base Article - Public

3119278 - [Onboarding] Unable to turn on "Allow Recruiting Updates"

Symptom

Unable to turn on "Allow Recruiting Updates" for new enhancement in 2111 on restart process

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Go to Onboarding General Settings
2. Turn on the "Allow Recruiting Updates"
3. Blank pop up message appears
4. Click OK and the page will keeps on loading

Cause

Release issue

Resolution

Workaround -

"Enable SuccessFactors eSignature" in Platform Feature Setting tool should be disable and re-enabled to refresh the settings and make you turn in this new features of the system.

Permanent Fix  -

It's a known issue post 2111 release and engineering team working on permanent fix.

See Also

https://help.sap.com/doc/62fddbd651204629b46bbccbabf886ba/cloud/en-US/ea815b73bcb640ad8f3e761694c04d70.html

Keywords

ONB, Onboarding, switch, release, 2111,  "Allow Recruiting Updates", loading, restart , KBA , LOD-SF-OBX-ADM , Admin UI , Known Error

Product

SAP SuccessFactors Onboarding 2111