SAP Knowledge Base Article - Public

3119226 - Blank page is displayed when login SAC by specific users

Symptom

Blank page is displayed when login SAC by specific users.

Environment

  • SAP Analytics Cloud (SAC)

Reproducing the Issue

  1. SAC is configured SAML SSO using custom IDP.
  2. Login SAC using some users.
  3. The user can login , but cannot see anything, only blank blue page displayed.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, blank, login, blue, page, menu, homepage , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0