SAP Knowledge Base Article - Public

3119167 - Non-Admin user cannot see sharing settings on the story/model shared by other users with Full Control access in SAP Analytics Cloud (SAC) after updating to 2021 Q4 release

Symptom

  • Non-Admin user cannot see sharing settings on the story/model shared by other users with Full Control access in SAP Analytics Cloud (SAC)
  • The users are not able to see/search teams and users in Select users and Teams dialog with warning message:
    "There are no results for the searched member in the description section. It might be a fallback. Please try to search with ID."

Environment

  • SAP Analytics Cloud (Enterprise)  2021.20.9

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Find one story shared by another user with Full Control access.
  3. Select the story and then click   (Share) icon.
    => Shared with list doesn't appear so unable to to see details about the sharing settings
  4. Select  (Add usernames or teams) to open a list of available users .
    => The list appears empty and unable to search teams and users.
    => Instead, one warning message "There are no results for the searched member in the description section. It might be a fallback. Please try to search with ID." appears there.
    => This can be also observed when trying to share one story created by this user self.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

AP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,  sharing,  2021 Q4,  2021 QRC4, QRC4, list, users, teams, share , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0