SAP Knowledge Base Article - Public

3119144 - [Onboarding] Compliance forms not triggered

Symptom

After candidate completes the PDC step following step tab should be available for candidate to complete the following below steps, however it is not available. 

1. Compliance Step
2. Signature Step 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Login as candidate

2. Complete PDC step.

3. The Complaince forms are not triggered

Cause

  • StateNav field is not present in the PerAddressDEFLT  in the Odata API data dictionary

Resolution

  • Go to Provisioning and export the Import/Export Country/Region Specific XML for Succession Data Model
  • Configure state field as below:
<hris-field id="state" visibility="both" max-length="256">
<label>State</label>
<label xml:lang="de-DE">Bundesstaat</label>
<label xml:lang="en-GB">State</label>
<label xml:lang="es-ES">Estado</label>
<picklist id="STATE_USA"/>
</hris-field>

  • Save this and Import the file.
  • In the odata dictionary, StateNav is configures as STATE_USA picklist.




Keywords

Compliance form, com.successfactors.coengine.error.detail.COPropertyNotFoundException: Invalid property names: PerAddressDEFLT/stateNav, Not triggered, compliance tile , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding 2111