SAP Knowledge Base Article - Public

3119021 - Not Able to Invoice After Changing Organization Structure

Symptom

After performing changes to the companies Organization Structure, you are trying to invoice your invoice request documents and facing the following errors:

  • Organization Sales Unit ID  must have organizational role Sales
  • Party with role Sales Unit does not belong to seller company XYZ (XYZ represents the ID of the Company)

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Requests view.
  3. Search for the ID XYZ (XYZ represents the ID of the Invoice Request).
  4. Select the Customer Project Invoice Request XYZ.
  5. Click Check
  6. Error:
    Organization Sales Unit ID  must have organizational role Sales
    Party with role Sales Unit does not belong to seller company XYZ (XYZ represents the ID of the Company)

Cause

For the Customer Project Invoice Request, we do not have the Sales Organization as party. The party used to the determine the Sales Organization is the Sales Unit party.

It works in the following way:

When the Sales Unit is changed in the Sales Order document, it reflects this information to the Project Management (CustomerProjectInvoicingAgreement), causing it to update accordingly. When a new Customer Project Invoice Request is created, it copies this Sales Unit from the CustomerProjectInvoicingAgreement.

Existing Customer Project Invoice Requests are not updated with changes from the Sales Order and for such, they keep the old Sales Unit that was valid when the Customer Project Invoice Request was created.

Resolution

This is the system expected behavior.

In order to solve this, please cancel the inconsistent Customer Project Invoice Request and create a new one with the correct master data.

Keywords

Customer Project Invoice Request, Inconsistency, Sales Unit, Organization, Structure, Sales Organization, Party Role , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions