SAP Knowledge Base Article - Preview

3118699 - How to enable client certificate authentication for Solution Manager Support Hub Webservices

Symptom

You already setup the "Client Certificate Authentication" as described in the SAP note 2805811 - How to enable client certificate authentication for technical communication users

Different from ABAP systems (ERP, Netweaver) in Solution Manager you also need to consider about the Webservices used for the Support Hub connection.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

backbone, support hub, SAP-SUPPORT_PORTAL, SAP-SUPPORT_PARCELBOX, SAP-SUPPORT_NOTE_DOWNLOAD, certificate, authentication, SAP_SUPPORT_HUB_CONFIG, unauthorized, 401 , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , XX-SER-SAPSMP-USR , User Administration , XX-SER-NET-HTL , Problems with remote access from SAP to Customer system , Problem

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