SAP Knowledge Base Article - Preview

3118696 - Document Creation Notification & Document Routing Notification not sent when "Enable html email notifications" is disabled in Company Settings - 2H 2021


Post-2H 2021 release, the Document Creation Notification and Document Routing Notification are not being sent if the "Enable html email notifications" setting is disabled in Company Settings.



  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Compensation


KI2111, PMU-17240, PMU-17261, Performance, Document Routing Notification, Document Creation Notification, Triggered, Sent, Received, Recipient, 2111, release, 2H 2021, preview, test, sending, send, form, review , KBA , LOD-SF-PM-EML , Emails and Notifications , LOD-SF-CMP-EML , Emails, Notifications & Alerts , Known Error

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