Post H2 2021 release, unable to search some users in Proxy Now when search permissions aren't granted.
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SAP SuccessFactors HXM Suite
This is a known issue and is being investigated by our Engineering team.
To be successfully able to search a Target User in Proxy Now, the User performing the search needs to have permissions for "Company Info Access" and "User Search" .
User must be included in the target population whom you wish to search.
To verify if permissions are granted,
- Navigate to User Role Search
- Enter the "Access User" who will be acting as the proxy
- Select Permission category as "General User Permission"
- Select Permission. In this case we need to verify for "User Search" and "Company Info Access" Permissions
- Enter the Target User
- Select Search Roles.
Note: If Role returns with no result it means the access user does not have the permission to search the target user.
2087311 - Proxy Management and Proxy Now - SuccessFactors HXM Suite
H2 2021, Proxy Now , unable to search users , PLC-22914 , proxying users , b2111 , release issue , KBA , LOD-SF-PLT-PRX , Proxy , LOD-SF-PLT , Platform Foundational Capabilities , Bug Filed