SAP Knowledge Base Article - Public

3117355 - LMS: Manager Dashboard shows inconsistent, incorrect data

Symptom

Manager Dashboard shows inconsistent, incorrect data in LMS. For example the Item for a user says "pending approval" instead of "registered".

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Manager assigned an ILT item to a user, which has an approval.
  2. The user is registered.
  3. The manager has approved.
  4. The manager opens the "dashboard" on the "My Teams" tab.
  5. The item for this sample user says "pending approval" instead of "registered".

Resolution

Our Engineering team has fixed this issue and the fix will be delivered in the 2205 release - LRN-122606

Keywords

LRN-122606, LMS, manager, dashboard, sf, SuccessFactors, supervisor, tile, KI#### , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Known Error

Product

SAP SuccessFactors Learning all versions