SAP Knowledge Base Article - Preview

3116877 - Focused Insights Launchpad and Focused Insight dashboards are not loading

Symptom

  1. The URL to open Focused Insights Administration Launchpad does not load: https://<solmanhost>:<solmanport>/sap/bc/ui5_ui5/stdf/central/index.html?admin=true
  2. When launching the TCode /STDF/FI or /STDF/FI_ADMIN (for admin view) - new window opens but page is blank. 
  3. Browser Developer tools show error: /sap/bc/ui5_ui5/stdf/libs/df/utils/url.js: 401 - Unauthorized


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Environment

SAP FOCUSED INSIGHTS 2.0

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-OST-FI , Focused Insights , Problem

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