SAP Knowledge Base Article - Preview

3115913 - SAP Marketing - Recently Viewed Items Algorithm not returning Products

Symptom

A recommendation model using Algorithm 'Recently Viewed Items (Optimized)' does not return any result - the preview of the recommendation model does not show any recommended products.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with release 1809

Product

SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud 2108

Keywords

Recently Viewed Items (Optimized); SAP_MOST_VIEWED_ITEMS; SHOP_ITEM_VIEW Recommendation Model;  Product Viewed
Empfehlungsmodell; Produkt angesehen
Modèle de recommandation; Produit affiché , KBA , CEC-MKT-PRI , Recommendation , Problem

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