SAP Knowledge Base Article - Public

3115720 - Email Address of Contact Person Disappears Upon Save in SAP S/4HANA Cloud CE2111


After adding the Email Address to the Contact Person of the Business Partner and saving, the Email Address of the Contact Person disappears in SAP S/4HANA Cloud CE2111.


SAP S/4HANA Cloud CE2111

Reproducing the Issue

  1. Go to Manage Business Partner Master Data app
  2. Find and Open the Business Partner ID
  3. Go to the tab Contacts
  4. Add an Email Address to a new or existing Contact Person
  5. Select Save
  6. Email Address disappears


Technical inconsistencies in the backend.


The fix will be delivered with 2111 HFC04 on the weekend of 11-12 December 2021.


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SAP S/4HANA Cloud 2111