SAP Knowledge Base Article - Public

3115720 - Email Address of Contact Person Disappears Upon Save in SAP S/4HANA Cloud CE2111

Symptom

After adding the Email Address to the Contact Person of the Business Partner and saving, the Email Address of the Contact Person disappears in SAP S/4HANA Cloud CE2111.

Environment

SAP S/4HANA Cloud CE2111

Reproducing the Issue

  1. Go to Manage Business Partner Master Data app
  2. Find and Open the Business Partner ID
  3. Go to the tab Contacts
  4. Add an Email Address to a new or existing Contact Person
  5. Select Save
  6. Email Address disappears

Cause

Technical inconsistencies in the backend.

Resolution

The fix will be delivered with 2111 HFC04 on the weekend of 11-12 December 2021.

Keywords

Contact Person, Email Address, Business Partner, Manage Business Partner Master Data, Disappear, Vanish, Contacts , KBA , contact person , email address , business partner , manage business partner master data , vanish , disappear , contacts , LO-MD-BP , Business Partners , Problem

Product

SAP S/4HANA Cloud 2111