SAP Knowledge Base Article - Public

3115185 - Cannot Request P system after Q system upgrade

Symptom

When clicking on 'Request P System' button after Q system upgrade, below error occurs:

"Could not request system. Please contact SAP."

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

Environment

  • SAP Central Business Configuration.

Reproducing the Issue

  1. Access CBC system - Project Experience.
  2. Go to 'Systems' tab.
  3. Click 'Request P system'.

Resolution

If you have missed requesting the P-System prior to the Q-System scheduled upgrade downtime, then you will only be able to request it after the P-System scheduled upgrade downtime.

The Q-System will be upgraded first. Then, two weeks later, the P-System will be upgraded. During the time between the Q and P upgrades, regression testing occurs. 

If the P-System has not been provisioned immediately after the Q-System activation, it must be requested at least 7 days prior to the Q-system upgrade so that both the P and Q-systems are on the same base release. We strongly recommend requesting the Q-System as early as possible before the scheduled Q-System upgrade downtime, to avoid any project delays. 

See Also

Prepare for Quarterly Upgrade

Request the Production System

Keywords

CBC, REQUEST, P, SYSTEM, Could, not, request, system, Please, contact, SAP, UPGRADE, XX-CBC-PRX. , KBA , X4-CBC-PRX , Consumption - Project Experience , Problem

Product

SAP S/4HANA Cloud all versions