SAP Knowledge Base Article - Public

3114830 - Image with hyperlink shows error "We've encountered an unexpected issue when loading this object " in SAP Analytics Cloud

Symptom

The following behavior occurs in SAP Analytics Cloud:

  • Images with hyperlinks to specific pages fail to load on reopening story: 

    "We have encountered an unexpected issue when loading this object. Contact technical support" 

Environment

  • SAP Analytics Cloud
    2021.20.8 (Client)
    2021.20.5 (Server)

Reproducing the Issue

  1. Add an image widget to the story
  2. Add a hyperlink to it to a specific page 
  3. save the story and reload it

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud all versions