SAP Knowledge Base Article - Preview

3114812 - Collaboration step of a Performance Management form shows a negative timeout in locked error message

Symptom

In a collaboration step, if a user opens a form for over an hour, the form doesn't get unlocked and another user gets a confusing error message when they open the form:

The form is currently locked because XXXX is actively editing the form or has not properly closed the form using the Save & Close button. The form will be unlocked when XXXX closes the form or automatically in -12 minutes. 


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Product

SAP SuccessFactors Performance & Goals all versions

Keywords

KI2111, PMU-17217, Performance, Form, Collaborative, c, step, PM, lock, error, negative, minus, past, timeout, timed out, time out , KBA , LOD-SF-PM-FRM , Forms & Templates , Known Error

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