SAP Knowledge Base Article - Public

3114772 - 2H2021 Learning - incorrect meeting name and not able to attach template due to error


Error received when creating an Adobe Connect meeting and selecting a template in a Class. This also creates an incorrect meeting name in Adobe.

Error snippet:

Error message = Status response: no-data<br>Ticket No = 964008<br>ErrorFingerprint [exceptionRootCauseTag=0d42c0c586e3d5cc776afb8ded5dbe18e09d0c1e, exceptionStackTraceTag=e1f27e3e0857e9317827d8dd41f590894b322eba]<br>Timestamp = 2021-10-28T16:20:16.195+0000<br>Stack trace = Status response: no-data at at at at

In regards the incorrect meeting name. The item title for all vendors is not being created correctly.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Select Items to search for an existing item to create a class from.
  2. Click on Schedule to Create a class and ensure it’s a virtual class.
  3. When the class is created, go to Agenda tab, click on More button.
  4. Select End Time Slot > Click Advanced VLS settings > The error appears.


The template error plus incorrect meeting/Item Title issue is being address in a patch - b2111p6 (24-Nov-21). This patch solves the title issue for all vendors.


lms, vls, adobe, template, class, INC1188908, PTCH-37384, LRN-123964, CS20210002282620, webex, zoom, skype , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Bug Filed


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