SAP Knowledge Base Article - Preview

3114626 - Partner Focus: Incident Management - Service/Implementation and VAR Delivered Support Partners

Symptom

This Incident Management Webcast will help to improve the quality of incidents being created and generally enhance your support experience with SAP. The aim is that SAP Partners understand the SAP processes that they are expected to follow to get the best results from their SAP engagement.


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Environment

Keywords

Support, SAP Partner, Customer Interaction Center, Webcast, Manage My Users, User Management, S-user Lifetime, Service Partner User, Perfect Incident, Incident Management, Ask CIC
, KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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