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3114197 - Error: TEXT_DATA_RECEIVE_TIMEOUT in HANA Cockpit

Symptom

When you try to view Persistent Memory in HANA Cockpit, it failed with error below.


In cockpit-hdb-svc log file, the same or similar error messages like below are observed.
----------------------------------------
10/26/21 11:08:16.546 AM [APP/19-1] ERR   #2.0#2021 10 26 11:08:16.543#+00:00#ERROR#com.sap.hana.cockpit.hdb.odata.BaseEntity#
                                          ###6FE8FEA047C6AAAAAA6829AB514E##cockpit-hdb-svc#com.sap.hana.cockpit.hdb.odata.BaseEntity########http-bio-127.0.0.1-50037-exec-1677#PLAIN##
                                          com.sap.db.jdbc.exceptions.SQLNonTransientConnectionExceptionSapDB: Data receive failed [Read timed out (local port 45652 to address 10.10.10.10 (hostname), remote port 30915 to address 10.10.10.11 (hostname.domain.com))].
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You tested the connection from HANA Cockpit server to target HANA DB server via hdbsql, it works fine.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP HANA, Platform Edition 2.0
  • SAP HANA Cockpit 2.0

Product

SAP HANA, platform edition 2.0

Keywords

HANA Cockpit, persistent memory, TEXT_DATA_RECEIVE_TIMEOUT, SQLNonTransientConnectionExceptionSapDB, Data receive failed, Read timed out , KBA , HAN-CPT-CPT2-ADM , SAP HANA Cockpit 2 (Administration Core) , How To

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