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3114085 - Fiori Launchpad empty or blank after migrating from ECC 6.0 to S/4HANA 2020

Symptom

  • Integrators/User upgraded ECC to S/4HANA 2020
    • However the Fiori Launchpad does not respond or give any indication of success after loading it. 
      It only shows the Fiori Launchpad header and user avatar without any tiles.

      emptyFioriLaunchpad_Header_only.png
    • Browser Developer Tools shows 404 errors:

      ~~~Network Chrome Trace~~~~
      https://<domain>:<port>/sap/bc/ui2/%7B%7Binclude

      Header:

      Request URL: https://<domain>.local:<port>/sap/bc/ui2/%7B%7Binclude

      path: /sap/bc/ui2/start_up

      and not other error as most of the GET Methods are 200 status
      ~~~~End Network Trace~~~~~~

      ~~~~Console Trace~~~~~~~~~
      Malformed start tag. A self closing slash should be followed by a U+003E GREATER-THAN SIGN (>).
      ~~~End Console Trace~~~~~~~

    • Other errors:

      ~~~~Start here~~~
      GET

      https://<domain>/sap/bc/ui5_ui5/ui2/ushell/shells/abap/%7B%7Binclude net::ERR_ABORTED 404

      %7B%7Binclude {{include

      ~~~End here~~~~
    • Note: Fiori UI is incompletely displayed with No User Profile Display Enabled


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Environment

  • S/4HANA 2020
  • SAPUI5 1.84 and others 

Product

SAP S/4HANA 2020 ; SAPUI5 1.0

Keywords

"Fiori Launchpad Blank","Fiori Launchpad Empty","/sap/bc/ui2/%7B%7Binclude","Malformed start tag. A self closing slash should be followed by a U+003E GREATER-THAN SIGN (>).","sap.ushellConfig.serverSideConfig.1","KEYUSER_APP_VAR_CREATE" , KBA , CA-UI5-ABA-SAR , UI5 App Infrastructure: SAPUI5 ABAP Repository , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , CA-FE-CFG , SAP Fiori UI Activation & Configuration , Problem

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