SAP Knowledge Base Article - Public

3113249 - Sales Territory Not Determined for Registered Product Created Via External System

Symptom

You have created a Registered Product via external system (e.g ERP), however, when replicating it to C4C, the field Sales Territory is blank.

Environment

SAP Cloud for Customer

Cause

This happens when the field SalesAndServiceArea Node is maintained in the request payload.

Resolution

Please remove the field SalesAndServiceArea Node from the request payload.

See Also

Failing; Missing;

Keywords

KBA , LOD-LE-IBA-IBA , Installed Base , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions