SAP Knowledge Base Article - Public

3113207 - There are no formatting requirements when entering a Postal Code for Canada in Onboarding New Hire activity


  • When the hiring manager or onboarding participant selects Canada as the work location in the new hire activity step, there are no formatting requirements or validation messages when entering a Postal Code
  • Expected Behavior: Postal Code should only be in the format ANA NAN, where A is a letter and N is a digit, with a space separating the third and fourth characters.
  • Current Behavior: Postal Code is accepting all numeric, all alphabets, wrong formats and even special characters.


SAP SuccessFactors Onboarding


Product Engineering are working to correct his issue under ONB-31827


ONB-31827, KI2111, new hire activity, onboarding, obd, onb, federal_i9_mailaddress, postal code, Canada, CAN, OBX , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms , Known Error


SAP SuccessFactors Onboarding all versions