SAP Knowledge Base Article - Public

3112907 - [Onboarding] How to change the status of the user from active external suite (e) to Inactive external suite (d)

Symptom

  • There is a requirement to purge the candidate date. However we have to change the candidates status to "d" since it was not updated when we cancelled the onboarding process. 

Environment

SAP SuccessFactors Onboarding

Cause

  • Earlier a query had to be run in order to change the status, however this can be achieve via API call now

Resolution

  • ODATA upsert API on ExternalUser Entity: 

{

  "__metadata": {

    "uri": "ExternalUser('NNNNNN')",

    "type": "SFOData.ExternalUser"

  },

  "userId": "NNNNNN",

  "userName": "INACTIVE_USER_TO_BE_PURGED",

  "status": "d",

  "productName":"ONB"

}

NOTE: NNNNNN is the User Sys Id of the affected candidate

Keywords

Purge, API Call, Onboarding status, Candidate status , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , How To

Product

SAP SuccessFactors Onboarding 2105