SAP Knowledge Base Article - Preview

3112901 - Securing Sapcontrol connection in Cockpit failed with error: "Error validating SAP Control credentials"

Symptom

  • After following the steps in Chapter 4 "Sapcontrol SSL Setup Steps between Cockpit and HDB" in the linked Guide in KBA 3007745 to secure the sapcontrol connection in HANA Cockpit, when entering the SAP Control logon credentials, the access fails with error "Error validating SAP Control credentials".

  • Further, when checking the cockpit-hdb-svc log, you may find below error messages:

DD/MM/YYYY HH:MM:SS [ERR] APP/13-1 #2.0#YYYY MM DD HH:MM:SS#ERROR#com.sap.hana.cockpit.hdb.SAPControlCredentialsValidate#
DD/MM/YYYY HH:MM:SS [ERR] APP/13-1 ###<hash>##cockpit-hdb-svc#com.sap.hana.cockpit.hdb.api.SAPControlServlet......
DD/MM/YYYY HH:MM:SS [ERR] APP/13-1 SAPCTL_SSL_CONNECTION_FAILED: Failed to open SSL connection to SAP Control: {"url":"https://<hdb_host_name>:50014/SAPControl"}

DD/MM/YYYY HH:MM:SS [ERR] APP/13-1 #2.0#YYYY MM DD HH:MM:SS#ERROR#com.sap.hana.cockpit.hdb.util.DerivedHostnameVerifier#
DD/MM/YYYY HH:MM:SS [ERR] APP/13-1 ###<hash>##cockpit-hdb-svc#com.sap.hana.cockpit.hdb.util.DerivedHostnameVerifier......
DD/MM/YYYY HH:MM:SS [ERR] APP/13-1 SSL certificate for host [<hdb_host_name>] is not issued by SAP System PKI

Images/data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


Read more...

Environment

  • HANA Platform Edition 2.0
  • HANA Cockpit 2.0

Product

SAP HANA, platform edition 2.0

Keywords

SAPCTL_SSL_CONNECTION_FAILED, SAP System PKI, CN, SAN, common name, subject alternative name, certificate, SAP control, HANA cockpit , KBA , HAN-CPT-CPT2-SEC , SAP HANA Cockpit 2 (Security) , HAN-DB-SEC , SAP HANA Security & User Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.