SAP Knowledge Base Article - Preview

3112715 - Promotion rule is not applying after version upgrade to 1905 latest Patch level

Symptom

After version upgrade from 1905.10 to the latest patch level, republishing existing promotion rules/creating new promotion rules, but none of them is applying on the storefront.


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Environment

  • Before upgrade: SAP Commerce 1905.10 or earlier patch level;
  • After upgrade: SAP Commerce 1905.11 or later patch level.

Product

SAP Commerce Cloud 1905

Keywords

promotion, website, promotion not work , KBA , CEC-COM-CPS-COR , SAP Commerce Core , Problem

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