SAP Knowledge Base Article - Preview

3112103 - File format not recognized by Windows when using GOS menu

Symptom

When using GOS menu to open attachments a Windows pop-up error shows up:

"This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel."


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Environment

SAP Netweaver all releases

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

PDF, PNG, JPG, GOS, GOS menu , KBA , BC-SRV-GBT-GOS , Generic Object Services , Problem

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