SAP Knowledge Base Article - Public

3112065 - Error: 404 File Not found error is displayed intermittently when browsing files or opening a story in SAP Analytics Cloud (SAC)

Symptom


  Error: 404 File Not found error is displayed intermittently when browsing files or opening a story in SAP Analytics Cloud (SAC).

Environment

  • SAP Analytics Cloud (Enterprise)


Reproducing the Issue

  1. Login to SAP Analytics Cloud
  2. Open any story
  3. Error is displayed

Resolution

This issue has been resolved by adding additional resources to cope with the higher loads to stabilize the situation.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped Sporadic Bad Gateway errors today same time as yesterday, 502 - Bad Gateway errors from multiple users on our LAN, system outage, FPA36-31507

, KBA , LOD-ANA-ADM , SAC Administration , LOD-ANA-XUS , User assistance, performance statistics , LOD-ANA-AUT , SAC Authentication / Login , Problem

Product

SAP Analytics Cloud 1.0