SAP Knowledge Base Article - Public

3112007 - B2111 Unable to view the Resume/Cover letter in the Application if applied via Quick Apply

Symptom

  • The Resume / Cover letter is not available in the Application of the candidate 
  • It happens only to the Quick Apply enabled requisition 
  • It affects only in the 2111 version 

Environment

SAP Successfactors Recruiting Management 

Reproducing the Issue

  1. Candidates applies  to the Quick Apply Application
  2. Adds the resume/Cover letter in the candidate profile section and submits 
  3. The Operators while reviewing the application finds the Resume/ Cover letter missing 

Cause

This is still under investigation 

Resolution

This issue is scheduled to be fixed in the 12 November 2021 patch for 2H 2021 by RCM-102356, pending successful testing

Keywords

KI2111, Resume missing in the Application, attachment missing in Application, Quick Apply, RCM-101986, PTCH-37163 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Known Error

Product

SAP SuccessFactors Recruiting 2111