SAP Knowledge Base Article - Preview

3111995 - Unable to re-enroll employee into HSA plan from past date - 1H 2021 & 2H 2021

Symptom

  • An Application error occurs when trying to re-enroll an employee into an HSA plan from a past date
  • Enrollment does work when using the current date (as of today)
  • Even when enrolled using the current date, the employer contribution for coverage of the employee + family is not taken into consideration
  • It always, by default, takes the single coverage
  • Coverage has been defined in the corresponding HDHP insurance plan


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Environment

  • SAP SuccessFactors Employee Central
  • Benefits

Product

SAP SuccessFactors Compensation all versions

Keywords

KI2111, BEN-9599, CMP, Compensation, enrollment, benefits, Health Savings Account, HSA, past, application error , KBA , LOD-SF-EC-GBF , Global Benefits , Known Error

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