SAP Knowledge Base Article - Public

3111536 - Users are able to retake online content even though they have reached the maximum number of attempts

Symptom

  • For online content, when e-signature is enabled for completion and failure status, the maximum number of attempts isn't being enforced
  • Users are able to retake the online content even though they have reached the maximum number of attempts
  • The occurs when the new Course Home experience is enabled

Environment

SAP SuccessFactors Learning Management System - LMS

Resolution

We are aware of this issue and are working to resolve it under LRN-116725

Keywords

LRN-116725, KI2111, LMS, UXR, completion status, esig, esignature, e-signature, e-sig, course home, max, exceed, retake, take again , KBA , LOD-SF-LMS-ITE , Items , Known Error

Product

SAP SuccessFactors Learning all versions