SAP Knowledge Base Article - Public

3110942 - Attachments linked to Document Info Records not being displayed within the browser window

Symptom

  • Attachments linked to Document Info Records not being displayed within the browser window
  • When using "Display Original" button in the app 'Display Document'  ,  some attachments are opened and visible within the browser and others are displayed in the corresponding Microsoft Office application outside the browser window

Environment

  • SAP S/4HANA, Cloud
  • Document Management ( DMS )

Reproducing the Issue

  1. Access the App Display Document
  2. Input a Document Number , Document Type , Document Part and Document Version
  3. Press Enter
  4. Under screen "Originals" , select an attachment and press button "Display Original"

Cause

System Works as Designed

Resolution

Attachments with a Microsoft File Type cannot be previewed but are automatically downloaded to your computer

Keywords

DESIGN_ENGINEER , QM02 , File Format, "Quality Notification" , SQM , Chrome , KBA , CA-DMS , Document management , PLM-FIO-DMS , Fiori UI for Document management , Problem

Product

SAP S/4HANA Cloud all versions