SAP Knowledge Base Article - Preview

3110911 - Error in COM_BPUS_INTERNETUSER_CREATE when Creating Contact Person with email in Internet User role

Symptom

  • While trying to create B2B / B2C customers you're encountering below issue.
  • Error occurred in COM_BPUS_INTERNETUSER_CREATE
  • Information Message when calling BAPI_USER_CREATE1; more information in RETURN table
  • The custom code calls FM COM_BPUS_INTERNETUSER_CREATE and it appears that in the latest version this FM is commented and is not accessible.
  • Due to this it's not possible to complete BP in internet role. 


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

WebChannel, CRM Web UI, B2B / B2C customers , KBA , CRM-ISE-UAD , User Administration , Problem

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