SAP Knowledge Base Article - Preview

3110076 - Application errors HTTP 500 Internal Server Error/SAXRootElementFoundException found in Dynatrace

Symptom

You have a Dynatrace plugin deployed in your Netweaver PO/PI systems for monitoring purpose. You find some errors like HTTP 500 Internal Server Error/SAXRootElementFoundException in the Dynatrace but no error or issue in PO/PI system, like Communication Channel Monitor, Message Monitor. And the message processing of all interfaces/scenarios are working fine. You would like to know the meaning and why the errors above show in Dynatrace.

Root causes for requests that failed with HTTP 500 - Internal Server Error
100 % were caused by javax.servlet.http.HttpServletResponse.setStatus
Exception messages of javax.servlet.http.HttpServletResponse.setStatus
HTTP ***** setStatus called
Stacktraces of exceptions
com.sap.engine.services.servlets_jsp.server.runtime.client.HttpServletResponseBase.setStatus (HttpServletResponseBase.java)[-]
com.sap.aii.adapter.soap.web.MessageServlet.doPost (MessageServlet.java:637)
javax.servlet.http.HttpServlet.service (HttpServlet.java:754)[-]
javax.servlet.http.HttpServlet.service (HttpServlet.java:847)
com.sap.engine.services.servlets_jsp.server.Invokable.invoke (Invokable.java:152)[-]
com.sap.engine.services.servlets_jsp.server.Invokable.invoke (Invokable.java:38)
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet (HttpHandlerImpl.java:466)
...


Read more...

Environment

  • SAP NetWeaver
  • SAP Process Integration

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Process Integration, PI, Process Orchestration, PO, NetWeaver, XI, AEX, Dynatrace, 500, Internal Server Error, SAXRootElementFoundException , KBA , BC-XI-CON-SOP , SOAP Adapter , BC-XI-CON-AFW , J2EE Adapter Framework , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.