SAP Knowledge Base Article - Public

3109866 - Add new hire to onboarding Event reason empty - Onboarding

Symptom

Event Reason field displays no value in dropdown in add new hire to onboarding page

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Add new hire to onboarding
  2. Click on event reason field
  3. Notice no value appears in dropdown

Cause

  • Missing translations for event reason
  • Translation must exist for all values
  • If missing for just one value, it will mean no event reason displays

Resolution

  1. Navigate to Manage Organization, Pay and Job Structures
  2. Search Event Reason
  3. Click Take Action
  4. Click on the globe and update the translations for each locale
  5. Save

Keywords

add new hire to onboarding, event reason, translations , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem

Product

SAP SuccessFactors Onboarding 2105 ; SAP SuccessFactors Onboarding 2111