SAP Knowledge Base Article - Public

3109839 - 2H 2021 Release issue - User related error message when creating a job requisition from Position Org Chart

Symptom

When attempting to create a job requisition from Position Org Chart, the following error message is displayed:



Sorry, the requisition cannot be created. Creation of a job requisition for position XXXXXX failed. Details: User XXXXXXXXX is invalid for G



The role could be different (R, T, etc.). This was working fine prior to the release.

Environment

SAP SuccessFactors Recruiting Management  b2111

Reproducing the Issue

Create a job requisition from the Position Org Chart and receive the error message.

Cause

Following the release, there is an issue when a mapping retrieving the 'Login User ( )' to populate an operator field on the requisition is used. The user ID is correctly retrieved but then hashed by the system and not recognized by the requisition.

This is occurring only in Datacenters enforcing EUDP (European Data Protection).

Resolution

Our Engineering team is investigating the issue with Very High priority. In the meantime, the workaround is to remove this mapping in the rule or to create the job requisition manually from Recruiting.

We will update this KBA as progress is made towards resolution.

Keywords

Position, requisition, creation, user, invalid, release , KBA , LOD-SF-RCM-POS , Position Integration , Problem

Product

SAP SuccessFactors Recruiting all versions