SAP Knowledge Base Article - Preview

3109722 - JAM action search link should not appear when a user proxies as a someone without access

Symptom

  • If the "Prevent Proxy User" option is selected when integration is set up between SAP SuccessFactors and SAP Jam, proxies can't access SAP Jam for the target account holder
  • Currently, action search results display a navigation link to SAP Jam that doesn't work
  • Proxy users who try to use the link are denied access, potentially causing confusion


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP Jam

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors platform all versions

Keywords

KI2111 PLC-28508 PLT Jam proxy link , KBA , LOD-SF-PLT-HOM , Home Page , Known Error

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