SAP Knowledge Base Article - Public

3108939 - How does Currency symbol in Offer Detail Token work - Recruiting Management

Symptom

  • How does the currency symbol in Offer Detail token work
  • Offer detail token resolves currency values with the currency symbol from Job Requisition currency and not from Offer Detail currency

Environment

SAP SuccessFactors Recruiting Management

Resolution

How does Currency symbol in Offer Detail Token work:

  • Job Requisition currency fields, such as Base Salary, Bonus, relocation Cost ..etc., will show the amount (number) along with the currency symbol based on the value of the Currency field;
  • If the Currency field and the value exist in Offer Detail, it will take the currency symbol from Offer Detail; **See Known Issues below
  • If the Currency field and the value do not exist in Offer Detail, it will take the currency symbol from Job Requisition;
  • If the Currency field and the value do not exist in both Offer Detail and Job Requisition, it will default to USD $.

Configurations:

  1. Define the standard field "currency" in Job Requisition template.
  2. If the Offer currency will be different from the Job Requisition Currency, define the Job Requisition standard field "currency" in Offer Detail template as well.

Known Issues:

When the Currency field and the value exist in Offer Detail, Offer Detail token resolves currency values with the currency symbol from Job Requisition currency and not from Offer Detail currency.

We will fix the issue in 1H 2022 release (b2205). 

If you are experiencing this issue, you can either submit a ticket to Product Support team or click on star to bookmark this article in order to receive updates about this issue.

Keywords

JOB_OFFER_DETAIL_CUSTOM, currency symbol, offer detail, offer approval, token, offer letter, RCM-101714 , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Known Error

Product

SAP SuccessFactors Recruiting all versions