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3108840 - Unable to access CMC/BI Launchpad after upgrade

Symptom

After an upgrade of SAP BusinessObjects, or after implementing Wily Introscope or Solution Manager, Tomcat starts but you get a 404 when going to /BOE/CMC or /BOE/BI, /biprws or /bipodata.  /AdminTools still works as does the / base page of tomcat.

Errors noted in stderr.log for tomcat:

SEVERE [main] org.apache.catalina.startup.HostConfig.deployDirectory Error deploying web application directory [<install path>\tomcat\webapps\bipodata]
SEVERE [main] org.apache.catalina.startup.HostConfig.deployDirectory Error deploying web application directory [<install path>\tomcat\webapps\biprws]
SEVERE [main] org.apache.catalina.startup.HostConfig.deployDirectory Error deploying web application directory [<install path>\tomcat\webapps\BOE]

With additional errors like the following, for each of those three web apps:

java.lang.IllegalStateException: Error starting child

Caused by: org.apache.catalina.LifecycleException: Failed to start component

Caused by: java.lang.ClassFormatError: Illegal local variable table start_pc 87 in method org.eclipse.equinox.servletbridge.BridgeServlet.service(Ljavax/servlet/http/HttpServletRequest;Ljavax/servlet/http/HttpServletResponse;)V
 at java.lang.Class.getDeclaredFields0(Native Method)
 at java.lang.Class.privateGetDeclaredFields(Class.java:2606)
 at java.lang.Class.getDeclaredFields(Class.java:1939)
 at org.apache.catalina.util.Introspection.getDeclaredFields(Introspection.java:110)
 at org.apache.catalina.startup.WebAnnotationSet.loadFieldsAnnotation(WebAnnotationSet.java:269)
 at org.apache.catalina.startup.WebAnnotationSet.loadApplicationServletAnnotations(WebAnnotationSet.java:137)
 at org.apache.catalina.startup.WebAnnotationSet.loadApplicationAnnotations(WebAnnotationSet.java:69)
 at org.apache.catalina.startup.ContextConfig.applicationAnnotationsConfig(ContextConfig.java:331)
 at org.apache.catalina.startup.ContextConfig.configureStart(ContextConfig.java:987)
 at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:302)
 at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
 at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5044)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)


Read more...

Environment

SAP BusinessObjects 4.2 or 4.3

Windows or Unix

Tomcat

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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